We value our customers and strive to provide the best possible pricing and promotions. However, our system is designed to allow the use of only one discount code at a time. We carefully curate and offer various promotions and discounts throughout the year, and while we understand the desire to combine multiple codes for additional savings, we also hope that our affordable pricing structure makes our nature-inspired keepsakes accessible for all of our customers. We appreciate your understanding and encourage you to choose the discount code that best suits your needs during the checkout process.

If you are experiencing technical difficulties during the checkout process, we recommend taking a few steps to resolve the issue: first, refreshing the webpage and/or clearing the browser cache might help to eliminate any temporary glitches. If the problem persists, we suggest trying an alternative browser or device to see if that resolves the issue. If the problem still persists, contacting our customer support team at support@chaddsfordjewelry.com is the best course of action. Our dedicated support team is available to assist customers in troubleshooting technical difficulties, providing guidance, and ensuring a smooth checkout experience. We value our customers' satisfaction and will make every effort to address any technical issues promptly and efficiently.

We prioritize providing a seamless and convenient shopping experience for our customers, which is why we offer a variety of payment methods to suit their individual needs. We accept major credit cards, including Visa, Mastercard, American Express, and Discover, allowing for secure and straightforward transactions. Additionally, we offer the flexibility of alternative payment methods such as ShopPay, PayPal, and GooglePay, enabling customers to complete their purchases with ease and peace of mind. By offering diverse payment options, we aim to ensure that every customer can shop with confidence and enjoy a hassle-free purchasing experience at Chadds Ford Jewelry.

If an item is marked as out of stock, it means that the product is currently unavailable for purchase. If you would like to inquire as to when an item is expected to be restocked, please don't hesitate to reach out to support@chaddsfordjewelry.com. 

The security of our customers' information is of paramount importance to us. We employ stringent measures to ensure that customer data remains safe and protected. We utilize industry-standard encryption protocols and secure technologies to safeguard sensitive information during transmission and storage. Our website is equipped with SSL (Secure Sockets Layer) certification, which establishes a secure connection between users and our platform. Further, we adhere to strict internal policies and procedures to restrict access to customer data only to authorized personnel with a legitimate need. Our commitment to keeping our customers' data safe reflects our dedication to building trust and fostering long-term relationships with our valued customers here at Chadds Ford Jewelry!

If you wish to cancel your order, we recommend reaching out to our customer support team via support@chaddsfordjewelry.com as soon as possible. They will guide you through the necessary steps and assist you in canceling your order. To expedite the process, please provide your order details, including your name, email address, and order number. We understand that circumstances may change, and we strive to be flexible and accommodating; however, it is important to note that orders which have already been processed and/or shipped cannot be cancelled. Please reach out via support@chaddsfordjewelry.com, and a support representative will gladly assist.